
In addition, the ABE web portal expanded with new Manage My Case service offerings to allow customers to renew their benefits on-line, report case changes, view notices and understand the status of their benefits. On October 24, 2017, the State implemented case maintenance functionality in IES and retired many of its legacy systems. Phase 2, October 24, 2017: Case Maintenance - ABE Manage My Case - ABE Appeals - Task Based Operation- Legacy System Retirement Authorized Long Term Care providers through their Partner Portal account can now securely submit necessary documentation to the State on changes in income, resources and TPL, as well as redeterminations or other relevant documents through ABE. Customers can also use their Manage My Case accounts to submit newborn birth reports as well. When a case in successfully certified a RIN is instantly generated and migrates to MMIS within 48 business hours. Hospitals enrolled in IMPACT can now use the ABE Partner Portal to submit a Report of Birth for babies born to mothers on IL Medicaid or "Deemed Newborns". In addition, ABE has expanded their Provider Portal to include functionality for hospitals and long term care providers. We have continued to expand capabilities and enhancements and correct any problems identified in the System. 2018 - 2020 IES Enhancements - Expanded ABE Customer and Provider Portal Capabilities


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Below you will find information on the stages of the project, what we've accomplished through each phase, training materials for IES, and how to gain access to the system as needed for work functions. The Integrated Eligibility System (IES) and Application for Benefits Eligibility (ABE) customer self-service web portal transformed the way we work with Medicaid, SNAP and TANF customers.

Phase 1, October 1, 2013: ACA Eligibility Rules - Initial Eligibility Determination - ABE Application Portal - ABE Provider Portal.Phase 2, October 24, 2017: Case Maintenance - ABE Manage My Case - ABE Appeals - Task Based Operation- Legacy System Retirement.2018 - 2020 IES Enhancements - Expanded ABE Customer and Provider Portal Capabilities.
